Contact Us
Welcome to our CooQu app! Our team strives to ensure that your experience with our app is seamless and enjoyable. If you have any questions or feedback, we are here to assist you.
Thank you for choosing our CooQu app. We look forward to hearing from you!
Frequently asked questions
It's very simple; just open the CooQu app.
Select the ‘Profile’ tab at the bottom of your screen.
Scroll down to ‘Send feedback’. Write your query in the text box and press ‘Submit’. You would receive an email confirmation to your registered email.
Alternatively, you may send your query by email to admin@cooqu.com.au
If you have an issue with your order, such as missing or incorrect items, you can contact customer support through the app. They will work with you to resolve the issue and ensure you receive the correct order. Alternatively, you may send your query by email to admin@cooqu.com.au
If you have a question about a specific menu item or home cook on the CooQu app, you can usually find information about it within the app. Each menu item typically includes a description and sometimes even a photo, so you can get a better idea of what the item looks like and what it contains.
In addition, many home cuisines on the CooQu app also include information about their hours of operation, location, and other details that may be helpful in making your decision.
If you still have questions about a specific menu item or home cuisine, you can contact CooQu's customer support team through the app. Alternatively, you may send your query by email to admin@cooqu.com.au
Yes, you can provide feedback about your experience on the CooQu app. CooQu values customer feedback and offers several ways to provide it.
After you complete your order, you can provide additional feedback by leaving a comment about your experience.
Additionally, you can rate and review restaurants on the app, which helps other customers make informed decisions about where to order from.
If you have specific feedback or concerns that are not addressed by the app's rating and review system, you can contact CooQu’s customer support team through the app.
They will review your feedback and take appropriate action to address any issues you may have experienced. Alternatively, you may send your query by email to admin@cooqu.com.au
If you have a question or concern that's not covered by the FAQ or app features, you can send your query by email to admin@cooqu.com.au